AI chatbots trained to be warm and friendly when interacting with users may also be more prone to inaccuracies, new research suggests. Oxford Internet Institute (OII) researchers analysed more than ...

A new study suggests AI chatbots may do more than spread misinformation — they can actively strengthen a user’s false beliefs. Because conversational AI often validates and builds on what users say, ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Chatbots programmed to respond warmly even cast doubts on Apollo moon landings and fate of Hitler, researchers say The rush to make AI chatbots more friendly has a troubling downside, researchers say.