As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...

Recently I joined a project with more than 2 years of history. Naturally, there is a large archive of documentation, including process maps. My mandate is to produce a service design blueprint (or ...

Have you ever thought about how and why something was designed? Who was considered a “stakeholder” for the design? And what biases are baked within the process of designing something? These are some ...

Creating a successful product involves a series of planned steps, each contributing to a well designed outcome. From initial ideas to final evaluation, every stage builds on the last, ensuring the ...