Five years ago the world-renowned Cleveland Clinic boasted some of the best clinical outcomes in the country, but also the lowest patient satisfaction scores of all hospitals surveyed by the Centers ...

The surge in healthcare consumerism is empowering patients with more autonomy and choices than ever when it comes to “shopping around for care.” In fact, industry research shows approximately 30% of ...

ChatGPT 4.0 boosts analysis efficiency in qualitative research, offering significant time savings. However, it still requires human expertise to refine results and capture subtle patient insights.