Leading with empathy is often equated with being “soft” or sacrificing high standards. Some leaders fear that heart-first leadership will undermine their authority or that any sign of vulnerability ...

A brand assistant arrived in the office at 8:30 a.m. Her brand manager calls her and starts discussing a project. She said, “It’s not yet 9 a.m. Can we talk then? It’s not yet work hours.” The CMO was ...

Leadership, like HVAC, is about balance, flow, and connection. Just as heating, ventilation, and air conditioning systems regulate the comfort and safety of a building, empathy regulates the flow of ...

Healthcare communication today is no longer about disseminating information. It is about decoding human emotions, building trust, and shaping narratives that balance science with sensitivity. In an ...

5 Ways to Increase Empathy at Work and in Life Source: Ariya J/Shutterstock Leading and living with empathy has never been more important in our world than right now. Empathy is the ability to ...

The pandemic fundamentally changed how we live and work. Entire industries, including the financial sector, had to shift on a dime. Some organizations fared better than others. Those who were ...

Of late I’ve been thinking about the characteristics shared by all great leaders. Having recently read several books on American history and watching Ken Burns’ American Revolution series I have come ...

In the Season 2 premiere of UnPlanLife with Ambika Singh Kahma, Neerja Birla, Founder & Chairperson of the Aditya Birla Education Trust, shares thoughtful insights on purpose-driven leadership and ...

Of late I’ve been thinking about the characteristics shared by all great leaders. Having recently read several books on American history and watching Ken Burns’ American Revolution series I have come ...