The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...

According to Lee Campe, president and owner of consulting service Performance Excellence Inc., this methodology is primarily “about solving problems by: 1. Proving they exist, 2. Identifying the root ...