As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

O2 is discontinuing its pay-as-you-go data SIMs for existing customers today. These SIMs are typically used in tablets or any device where you don't need to make calls and texts. The PAYG option from ...

O2 customers are being warned that the network is axing a key service from this Friday. The major mobile network has confirmed that its Pay-As-You-Go (PAYG) Mobile Broadband and iPad services will be ...

O2 is discontinuing its pay-as-you-go data SIMs for existing customers today. The major mobile network has confirmed that its Pay-As-You-Go (PAYG) Mobile Broadband and iPad services will be removed at ...

O2 is set to shut down its pay-as-you-go data-only mobile SIM services at the end of the month, leaving customers looking for alternatives.These SIMs offer internet data with a fixed validity period ...

O2 will be closing down one of it major services used by thousands of people across the UK in the coming months. The major mobile provider discontinued its Pay As You Go (PAYG) Mobile Broadband and ...

O2 customers have been put on alert as the network announces it is scrapping a vital service this month. The leading mobile phone operator has confirmed that its Pay-As-You-Go (PAYG) Mobile Broadband ...

MOBILE firm O2 has confirmed that it is axing a popular service used by thousands of its customers tomorrow. It is discontinuing its ‘Pay-as-you-Go” SIM cards for iPads on January 31. Please provide a ...

A warning has been sounded after O2 "closed accounts" having mistakenly deemed phone orders as fraudulent. The telecoms giant faced criticism from a disgruntled customer who shared their experience ...