Reprimanding a staff member who made a mistake in front of everyone.Praising a staff member who is working hard in front of ...

IntroductionThe motivation of staff working in a hair salon directly reflects the atmosphere of the salon. In a salon where ...

Staff motivation is a complex subject, intertwined with employee engagement and productivity. These three areas are becoming increasingly significant for businesses of all sizes. And yet, according to ...

You have reached your maximum number of saved items. Remove items from your saved list to add more. MySmallBusiness is running a selection of readers' favourite stories from 2015 over summer. This is ...

Communication is central to managing employees' sentiments about the salary revision. Photo: ThinkStock In companies across India, this is the time of the year when the appraisal process is being ...

A big pay packet isn’t the only employee motivator, recognising their value, providing a good work/life balance and offering equity are also effective Do you have a dilemma? Email smallbusinessnetwork ...

A drop in staff motivation can become contagious if the cause is not identified and addressed. Management needs to be conscious of employee motivation, and that means being able to identify the ...

Employee turnover in the hospitality industry costs restaurants and hotels billions of dollars each year, with worker turnover rates as high as 95 percent for some properties, according to the ...

Perhaps it’s because I’m in the customer experience industry, but whenever I enter a retail store or dine at a restaurant or call in to my service provider’s contact center, I have some very definite ...