Navigating the landscape of higher education can be overwhelming, especially when you're looking to specialize in a field like technical support. This crucial role in the IT industry requires a unique ...

With businesses constantly having to keep up with the global market’s ever-changing needs, outsourcing technical support is one such practice you might want to consider adopting. What exactly is ...

COSTA MESA, Calif.: 16 Nov. 2016 — Intermedia has achieved certification by exceeding the average certification scores under the JD Power 2016 Certified Assisted Technical Support Program. SM This ...

The Certified Assisted Technical Support Program was developed by J.D. Power and Associates and the Technology Services Industry Association (TSIA) and is a prestigious recognition from the Technical ...

At the first Linux Desktop Consortium conference, a key IGS executive said increasing customer interest is prompting the development of a comprehensive, general-purpose technical support program to ...