A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. In two earlier posts on this blog, I introduced topic models and explored some ...

I was genuinely excited to dive into the world of topic modelling tools. After realising I needed a way to generate topic models from a range of text attributes, I set out to explore several popular ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. In my first post about topic models, I discussed what topic models are, how they ...

There is a lot of interest in using AI within enterprise communications, and there are certainly a lot of new use cases emerging. My favorite use case works with voice and digital channels, agents, ...

Historically a rich source of unstructured data, including call centre transcripts, customer surveys, social media posts, network performance logs, and app store feedback, the telecom industry is ...

Artificial intelligence (AI) and machine learning (ML) are revolutionizing the way we understand and predict soil processes. Yet, while data-driven models ...