40 Customer service training ideas, topics & exercises for building exceptional teams
40 Customer service training ideas, topics & exercises for building exceptional teams
2025年2月26日
hubspot.com
Customer service types: main approaches and techniques
Customer service types: main approaches and techniques
2021年3月21日
zendesk.co.uk
Customer Service | Definition, Characteristics & Types
3:44
Customer Service | Definition, Characteristics & Types
視聴回数: 2.6万 回2015年5月12日
Study.comPaul Mckinney
21 Important Customer Service Skills (With Resume Example)
21 Important Customer Service Skills (With Resume Example)
3 か月前
indeed.com
Customer Service Skills - Video Training Course | John Academy
18:09
Customer Service Skills - Video Training Course | John Academy
視聴回数: 22.3万 回2018年3月1日
YouTubeJohn Academy
Customer Service Training Videos
0:46
Customer Service Training Videos
視聴回数: 4591 回2023年9月3日
YouTubeYes To Tech
Phone-Based Customer Service Online Class | LinkedIn Learning, formerly Lynda.com
Phone-Based Customer Service Online Class | LinkedIn Learning, formerly Lynda.com
2016年5月23日
linkedin.com
「顧客サービスの基礎」のオンライン授業 | LinkedInラーニング
「顧客サービスの基礎」のオンライン授業 | LinkedInラーニング
2021年8月13日
linkedin.com
What Is Customer Service, and What Makes It Excellent?
What Is Customer Service, and What Makes It Excellent?
11 か月前
investopedia.com
Customer Service Training Videos: Good Customer Service Skills You Need To Know
6:03
Customer Service Training Videos: Good Customer Service Skills You Need To Know
視聴回数: 4140 回2024年12月20日
YouTubeYes To Tech
Customer Service English: The H.E.A.R.T. Approach
Customer Service English: The H.E.A.R.T. Approach
2024年3月23日
engvid.com
Lesson 3.2 - Customer Service Fundamentals - Actively listening to customers
5:06
Lesson 3.2 - Customer Service Fundamentals - Actively listening to customers
視聴回数: 9505 回2016年1月31日
YouTubeLearn Soft Skill
Most customers aren’t looking to be impressed. They’re not analysing whether the service was “world class”. They’re assessing something much simpler. Did it work. Did it feel clear. Did it feel straightforward. When processes are smooth and communication is calm, the experience fades into the day in a good way. No friction. No effort. No second thought. When customers have to chase, clarify, repeat themselves, or work harder than expected, the experience becomes heavier than it needed to be. Exc
0:10
Most customers aren’t looking to be impressed. They’re not analysing whether the service was “world class”. They’re assessing something much simpler. Did it work. Did it feel clear. Did it feel straightforward. When processes are smooth and communication is calm, the experience fades into the day in a good way. No friction. No effort. No second thought. When customers have to chase, clarify, repeat themselves, or work harder than expected, the experience becomes heavier than it needed to be. Exc
視聴回数: 440 回1 か月前
TikTokthe_quietcustomer
10 Customer Service Training Best Practices
6:57
10 Customer Service Training Best Practices
視聴回数: 639 回2021年9月12日
YouTubeDon Crawley, Author of The Compassionate G…
Customer Service
Customer Service
2024年3月28日
amazon.jobs
8 essential customer service skills to improve the customer experience l Zendesk
4:09
8 essential customer service skills to improve the customer experience l Zendesk
視聴回数: 85.1万 回2023年8月24日
YouTubeZendesk
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
視聴回数: 24万 回2013年4月8日
YouTubeDon Crawley, Author of The Compassionate G…
6 Essential Skills for Customer Service
1:55
6 Essential Skills for Customer Service
視聴回数: 7万 回2021年8月23日
YouTubeSkills World
Customer Service Training 101 - World Class Proactive Customer Service Skills for Employees
2:10
Customer Service Training 101 - World Class Proactive Customer Service Skills for Employees
視聴回数: 3025 回2024年10月21日
YouTubeServiceSkills Customer Service Training
8 Customer Serivce Skills Every Employee Should Know
2:44
8 Customer Serivce Skills Every Employee Should Know
視聴回数: 20.1万 回2020年1月16日
YouTubeA Better Answer
【カスタマーサクセス説明会①】組織説明＆マネージャーによるパネルディスカッション
35:59
【カスタマーサクセス説明会①】組織説明＆マネージャーによるパネルディスカッション
視聴回数: 4052 回2022年9月7日
YouTube日本マイクロソフト株式会社 公式チャンネル
Pure Customer Service - Customer Service Training - Customer Service Skills
0:31
Pure Customer Service - Customer Service Training - Customer Service Skills
視聴回数: 5万 回2018年7月26日
YouTubeDavid Brownlee
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
42:40
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
視聴回数: 25.8万 回2024年4月16日
YouTubeCareerVidz
Customer Service Training Videos - Probing Questions
1:01
Customer Service Training Videos - Probing Questions
視聴回数: 3.7万 回2017年2月8日
YouTubeCustomer Service Training by Telephone Doctor
The Ultimate Customer Service Training
0:21
The Ultimate Customer Service Training
視聴回数: 7422 回2022年5月8日
YouTubeCustomersFirst Academy
Customer Service Training Video - Attitude
5:34
Customer Service Training Video - Attitude
視聴回数: 2.2万 回2012年6月21日
YouTubeCustomer Service Training by Telephone Doctor
Skills To Improve Customer Service
2:48
Skills To Improve Customer Service
視聴回数: 1.3万 回2018年6月1日
YouTubeCustomer Service Training by Telephone Doctor
Course Intro: Customer Service Training Videos 1/9
3:52
Course Intro: Customer Service Training Videos 1/9
視聴回数: 1.3万 回2021年6月25日
YouTubeCustomersFirst Academy
25 Real Customer Service Conversations: Learn English & Improve Your Skills!
29:52
25 Real Customer Service Conversations: Learn English & Improve Your Skills!
視聴回数: 1.2万 回2024年6月5日
YouTubeEveryday English Power
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