Meet Casey, a Training and Recruitment Specialist with the 911 Center! Casey trains the 911 Center’s newest hires to work with the Computer-Aided Dispatch (CAD) program and teaches them how to do CPR on the phone, which can and has saved many lives. Thank a telecommunicator today for their life-saving work! Where will we go next? Tune in next time for another #CupofFoCo | Forsyth County Georgia Government

As a 911 dispatcher, using the tools at your disposal is crucial for providing the best information to responding officers.While technology is important to the everyday citizen, it’s absolutely vital for first responders.In Baltimore, Prepared 911 Software is making a difference.In this video, 911 Operator Toni Williams shares their experience using Prepared’s two-way text tool to assist a caller who couldn’t communicate openly.To learn more about how Prepared is helping dispatchers get critical